Privacy Policy

Introduction

Eventravio is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website or enquire about our event services.

Eventravio is a UK-based event agency specialising in corporate events, private celebrations, team events, and casino-themed evenings. We act as the data controller for personal information collected through this website. This policy applies to all visitors, including those enquiring about event planning, production, and casino experiences.

Data Controller

Eventravio is the data controller responsible for your personal data. You can contact us using the details provided in the Contact section of this policy.

Eventravio, Cranbourn Street, Leicester Square, London WC2H 7JH, United Kingdom

We are committed to handling your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

Enquiry Data

When you submit an enquiry through our website, we collect your name, email address, phone number, event type, preferred date, and any other details you provide in your message.

This information is used to respond to your enquiry and plan your event.
We may collect details about your event preferences, such as corporate events, private events, team events, or casino-themed evenings.
If you enquire about casino experiences, we may ask about your interest in poker tables, roulette, or blackjack.

Technical Data

We automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, and pages visited.

This data is collected through cookies and similar technologies (see our Cookie Policy). We use this information to improve website performance and user experience. Technical data is typically aggregated and does not directly identify you.

How We Use Your Information

Purposes of Processing

We use your personal data to respond to enquiries, provide event planning and production services, and communicate with you about your event.

To understand your requirements for corporate events, private celebrations, team events, or casino-themed evenings.
To arrange physical casino experiences, including poker tables, roulette, and blackjack setups.
To send you relevant information about our services, if you have opted in to receive marketing communications.

Legal Bases

We process your personal data under the following lawful bases: consent, contract performance, legitimate interests, and legal obligation.

Consent: for marketing communications where you have opted in.
Contract: to take steps at your request before entering into a contract for event services.
Legitimate interests: to improve our website and services.
Legal obligation: to comply with applicable laws and regulations.

Third-Party Service Providers

We may share your personal data with trusted third-party service providers who assist us in operating our website and delivering our services.

Examples include website hosting, email communication, and customer relationship management tools. These providers are contractually obligated to protect your data and use it only for the services they provide to us. We do not sell your personal data to third parties.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required by law.

Enquiry data is typically retained for up to 24 months after your last interaction.
Financial and legal records may be retained for longer periods as required by UK law.
You may request deletion of your data at any time, subject to legal obligations.

Your Rights Under UK GDPR

Your Rights

Under the UK GDPR, you have the right to access, rectify, erase, restrict, and object to the processing of your personal data, as well as the right to data portability.

Right to access: request a copy of the personal data we hold about you.
Right to rectification: correct inaccurate or incomplete data.
Right to erasure: request deletion of your data in certain circumstances.
Right to restrict processing: limit how we use your data.
Right to object: object to processing based on legitimate interests.
Right to data portability: receive your data in a structured, commonly used format.

Exercising Your Rights

To exercise any of these rights, please contact us using the details provided in the Contact section. We will respond to your request within one month.

We may need to verify your identity before processing your request. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.

Cookies and Tracking Technologies

Cookie Usage

We use cookies and similar technologies to enhance your browsing experience, analyse website traffic, and understand how visitors interact with our site.

Essential cookies are necessary for the website to function.
Analytics cookies help us improve performance and content.
You can manage your cookie preferences through your browser settings or our cookie consent tool.
For more details, please see our Cookie Policy.

Contact Us and Policy Updates

Contact Information

If you have any questions about this privacy policy or how we handle your personal data, please contact us at: